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Veterinarian

Visiting Your Pets at our North & South Austin Locations

EAH North
EAH South

Visiting your hospitalized pet is encouraged. However, because all of our patients are in an intensive care environment, visits are limited to no more than two people for a maximum of 30 minutes every 4 hours. Also, please understand that there may be times when we are unable to accommodate visitors in the treatment area. It is recommended that you call the hospital prior to visiting.

Children must remain under adult supervision at all times while in the hospital. For their protection and the protection of our patients, please do not allow them to pet or interact with other animals or place their fingers inside other patient’s cages. Many will bite.

Our staff is available to answer any questions you may have about your hospitalized pet but is not at liberty to discuss cases or the care of patients other your own.

Personal Items:

Appropriate bedding will be provided for your hospitalized pet. We do not encourage leaving personal items such as blankets or toys. This hospital washes and bleaches bedding frequently and items may be misplaced. Do not leave items with great sentimental value; we may be unable to return these items to you.

Progress Checks:

You are welcome to call the hospital to check on your pet or to ask questions you may have about patient care. We typically contact you only if your pet requires additional treatment or if you pet’s condition changes. Please provide a reliable phone number so we can reach you if necessary.

*Unless special arrangements have been made with the attending veterinarian, failure to arrive at the specified time will result in a late fee of $25.00 per 15 minutes.


EAH North:

North Hospitalized Patients – Hours and Visitation

Emergency Hospital Hours:

Critical Care: 7:00AM to 4:00PM Monday through Friday

Emergency: Evenings: Monday through Thursday 4:00PM until 7:00AM

Weekends: Friday 4:00PM, open 24-hours until Monday morning at 7:00AM

Emergency Patient pick-up in the mornings is 6:30AM*

*Unless special arrangements have been made with the attending veterinarian, failure to arrive at the specified time will result in a late fee of $25.00 per 15 minutes.


EAH South:

South Hospitalized Patients – Hours and Visitation

Emergency Hospital Hours:

South: Evenings: Monday through Friday 6:00 PM until 7:00 AM

Weekends: Saturday 1:00 PM until Monday morning 7:00 AM

Patient pick-up in the mornings is 6:30 AM*

*Unless special arrangements have been made with the attending veterinarian, failure to arrive at the specified time will result in a late fee of $25.00 per 15 minutes.